Privacy Policy

Last Updated: December 18, 2025

At Madams Fashion House (operating as www.madamsboutique.com), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us via WhatsApp.

1. Information We Collect

We collect information that helps us provide a seamless shopping experience. This includes:

  • Personal Identifiers: Name, email address, phone number (WhatsApp), and shipping/billing addresses.

  • Payment Information: Processed securely through our third-party payment gateways (we do not store your full card details).

  • Technical Data: IP address, browser type, and device information collected via cookies.

  • Order History: Details of the products you have purchased from us.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.

  • Send order updates via Email or WhatsApp.

  • Respond to customer service inquiries.

  • Improve our website functionality and user experience.

  • Send promotional offers (only if you have opted in).

3. Sharing Your Data

We do not sell your personal data. We only share information with trusted third parties necessary for business operations:

  • Courier Partners: To deliver your orders to your doorstep.

  • Payment Gateways: To process secure transactions.

  • Legal Requirements: If required by law or to protect our legal rights.

4. Cookies

Our website uses cookies to remember your preferences and items in your shopping cart. You can choose to disable cookies through your browser settings, though some features of the site may not function correctly.

5. Data Security

We implement standard security measures to protect your information. However, please note that no method of transmission over the internet is 100% secure. By using our site, you acknowledge this inherent risk.


6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request the deletion of your data (subject to legal obligations).

  • Opt-out of marketing communications at any time.

7. Contact Us

For any questions regarding this Privacy Policy or your data, please contact our grievance officer: