Frequently Asked Questions (FAQ) - Madam's Fashion House
1. What sizes do you offer?
We offer a comprehensive range of sizes to ensure a perfect fit for everyone, including standard sizes from XS to XXL, and plus sizes (extra sizes up to 8XL). For our custom design services, every garment is tailored to your unique measurements, ensuring an ideal fit regardless of standard sizing.
2. What is your typical delivery time?
Delivery times are calculated based on your specific location and the complexity of your order.
Ready-to-wear items: Typically dispatched within [X-Y business days] and delivered within [A-B days] post-dispatch for domestic orders.
Custom-designed orders: Will have an estimated completion and delivery timeline provided at the time of order confirmation, following your design consultation. You will receive a tracking number once your order is shipped.
3. Do you offer customization options on your designs?
Absolutely! Customization is at the heart of Madam's Fashion House. We offer extensive customization options, whether it's minor alterations to an existing design, intricate embellishments, or a complete bespoke creation from scratch. Please refer to our "Custom Designer Services" section for more details on how we can bring your vision to life.
4. What is custom stitching, and how does it work? Custom stitching is our bespoke service where garments are precisely tailored to your unique body measurements and design preferences. You can:
Provide your own material for us to stitch.
Choose from our selection of materials and customize them with your desired works.
opt for a complete design solution where we source materials and craft a garment entirely to your taste. This ensures a perfect fit and a truly personalized design.
5. How do I provide my measurements for custom orders?
For accurate custom stitching, precise measurements are key. We provide an easy-to-follow detailed measurement guide and chart on our website [Link to Measurement Guide Page] that walks you through each step. You can also visit our physical location for professional assistance with
6. Can I return or exchange items?
Yes, we accept returns and exchanges under specific conditions
Ready-to-wear items: Returns are accepted within 14 days of delivery, provided the item is unused, unwashed, and in its original condition with all tags intact.
Custom-designed items: Due to their personalized nature, custom-stitched garments are generally non-returnable unless there is a defect in craftsmanship or a significant deviation from the agreed-upon design specifications. Please review our full [Link to Return Policy Page] for complete details and instructions on initiating a return or exchange.
7. Do you offer international shipping?
Yes, we are delighted to offer international shipping to many countries worldwide. Shipping costs and delivery times for international orders will be calculated at checkout. Please note that customers are responsible for any customs duties or import taxes that may apply in their country.
8. How can I get a consultation for a custom design?
We'd love to discuss your unique design needs! You can schedule a consultation by [Link to Contact Page/Booking System], or by calling us directly at [WhatsApp: +91 9946094747]. We offer both in-person consultations at our studio and virtual consultations for your convenience.
9. What payment methods do you accept? We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, Amex), debit cards, UPI, net banking, etc. All transactions are processed securely.